Everything You Need to Know About Online Archive in Office 365

Everything You Need to Know About Online Archive in Office 365


Office 365 (O365), now referred to as Microsoft 365, is a cloud-based suite that offers a range of applications designed to boost productivity and collaboration. One key feature of Microsoft 365 is the Online Archive, a service designed to help users manage large email mailboxes by offloading older items to a secondary storage.

This blog post will dive into what Online Archive in Office 365 is, how it works, the different licensing requirements, and why it's an essential feature for users managing vast amounts of emails.

What is Online Archive in Office 365?

๐Ÿ” What is Online Archive in Office 365? (Detailed Step-by-Step Explanation)

Microsoft 365 Online Archive, also known as In-Place Archive, is a mailbox feature in Microsoft Exchange Online (part of Office 365) that provides users with an additional mailbox storage space when their primary mailbox gets full. This is especially useful for organizations with strict compliance, retention, and storage requirements.


✅ 1. Definition & Purpose

➤ What is Online Archive?

Online Archive is a separate mailbox (called the archive mailbox) provided to users in Office 365 to store older or less frequently accessed emails. It:

Helps manage mailbox size by offloading old emails.

Is accessible just like the primary mailbox.

Is hosted in Exchange Online.

Supports retention policies to automatically move older emails to the archive.


✅ 2. Benefits of Using Online Archive

Feature Benefit

๐Ÿ”„ Auto-archiving Automatically moves old emails from the primary mailbox.

๐Ÿ“ฆ Additional storage Default 100 GB (can grow beyond this with auto-expanding archive).

๐Ÿ” Searchability Users can search both primary and archive mailboxes at once.

๐Ÿ›ก️ Compliance & retention Supports legal hold, eDiscovery, and retention policies.

๐Ÿ–ฅ️ Seamless experience Accessible from Outlook, OWA, and mobile apps.


✅ 3. Requirements & Licensing

๐Ÿ”‘ Licensing Requirements:

To use Online Archive, users need:

Microsoft 365 E3/E5

Office 365 Enterprise E3/E5

Exchange Online Plan 2

Exchange Online Archiving add-on for users with Plan 1


✅ 4. How to Enable Online Archive (Step-by-Step)

๐Ÿ”ง Option 1: Enable via Microsoft 365 Admin Center

Login to Microsoft 365 Admin Center

URL: https://admin.microsoft.com

Navigate to Users > Active Users

Click on the user whose archive mailbox you want to enable.

Under Mail tab, click Mail settings > Manage mailbox archive.

Toggle the setting "Archive mailbox: On".

Click Save changes.


⏱️ Provisioning may take a few minutes to an hour.

๐Ÿ”ง Option 2: Enable via Exchange Admin Center (EAC)

Go to Exchange Admin Center: https://admin.exchange.microsoft.com

Click on Recipients > Mailboxes

Select the user.

In the right pane, click Enable Archive under "Archive mailbox".

Confirm to enable.


๐Ÿ”ง Option 3: Enable via PowerShell

Connect to Exchange Online PowerShell:

Connect-ExchangeOnline -UserPrincipalName admin@yourdomain.com

Enable archive for a user:

Enable-Mailbox -Identity "user@domain.com" -Archive

Verify archive status:

Get-Mailbox -Identity "user@domain.com" | FL Name,ArchiveStatus


✅ 5. Accessing the Online Archive

In Outlook Desktop App:

The archive mailbox appears as a separate mailbox folder beneath the primary one.

Automatically accessible once enabled.

In Outlook Web App (OWA):

Archive folder appears in the left-hand pane under the user's primary mailbox.


✅ 6. How Auto-Archiving Works

Once Online Archive is enabled, default retention policies can move items from the primary mailbox to the archive after a specified period.

Example:

Move items older than 2 years to the archive mailbox.

Apply retention policy manually:

Right-click folder > Assign Policy > Select archive policy.


✅ 7. Advanced Features

Feature Description

๐Ÿ”„ Auto-expanding archive Grows beyond 100 GB limit automatically (E3/E5 plans).

๐Ÿ” In-Place eDiscovery Search across primary and archive mailbox for legal cases.

๐Ÿงพ Retention tags & policies Fine-tuned control over what and when to archive.

๐Ÿ“œ Litigation Hold support Archive mailbox is also preserved under legal hold.


✅ 8. Best Practices

Use custom retention policies for specific departments.

Educate users on how to access and use the archive.

Monitor mailbox sizes using PowerShell and compliance center reports.

Apply auto-expanding archive for power users.


✅ 9. Disable Archive (if needed)

Disable-Mailbox -Identity "user@domain.com" -Archive

⚠️ Disabling the archive mailbox does not delete it immediately. You can reconnect it later within 7 days.

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